Education: Ph.D. in Health Care Strategic Management and Organizational Behavior, University of Alabama at Birmingham
Courses Taught: Healthcare Communication and Leadership HCIP 6385 Introduction to the US Healtcare System HADM 6100
Dr. Elena Platonova's research focuses on primary health care, patient-centered medical home (PCMH), provider-patient communication, and health care strategy and she has been involved in research projects and publications focused on the inter-relationships among patient trust, patient satisfaction, and patient loyalty to primary care doctors. Dr. Platonova is now involved in a number of research projects focused on patient assessment of provider communication in the context of patient-centered medical home (PCMH) in free clinics and how it is associated with patient outcomes.
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